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Java Frost Terms and Conditions

 

Terms and Conditions

 

Payment:

 All orders must be paid in full when the order is placed. Products will not be released or shipped until your payment is processed. We accept Visa, MasterCard, American Express and Discover credit cards. Please contact us for credit terms if needed.

 

Shipping:

We ship all orders  via UPS. we cannot ship to PO Boxes. We are unable to ship to foreign countries. Java Frost will make every attempt to ship your order within 24-48 hours* on all orders placed before 12:00 PM PST. Orders placed over the weekend or on holidays will ship on the next available business day.

 

Cancellation / Refund Policy:

We are proud of our products. If for any reason you or your recipient are not satisfied with your purchase, Java Frost will replace the product(s) in question or refund your money. Shipping charges are non-refundable. Inspect your product(s) upon receipt. Any refunds or returns for damage or missing items must be placed within 48 hours of receipt of delivery. For quality assurance Java Frost will request that UPS pick up the product(s) to be returned. All product(s) must be returned before a refund or replacement is issued. To request a return or refund please contact customer service via phone at: (714) 542-0330.

 

Taxes:

It is your responsibility to pay for all taxes on food products.

 

Terms/ Claims/ Liens:

This site is controlled and run by Java Frost, Inc., DBA Java Frost, located in Orange County, California. The internal laws of the State of California shall govern the performance of these Terms and Conditions without regard to such state’s conflicts of laws principles. You consent to the exclusive jurisdiction and venue of the courts located in orange county, California for all disputes arising out of or relating to the Terms and Conditions of this site. Java Frost, Inc. reserves the right to make changes to these Terms and Conditions at any time.

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